Privacy Policy

Last updated: 21 October 2026

Pune Customer Care (“we”, “us” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used and handled when you visit punecustomercare.in or contact us about appliance repair services in Pune and PCMC.

1. Information You May Provide

When you call, message us on WhatsApp, or submit information through a website form (if available), you may provide details such as your name, phone number, service address, appliance type, description of the issue and preferred appointment details.

2. Information Collected Automatically

Our hosting provider or website tools may process basic technical information such as browser type, device information, approximate location inferred from network information, pages requested and server logs. Analytics or advertising technologies may collect additional information only if those tools are installed and configured on the website.

3. How Information May Be Used

• To respond to service enquiries and booking requests.
• To confirm service area, appointment availability and applicable charges.
• To communicate about an enquiry or service visit.
• To maintain website security, troubleshoot errors and improve website performance.
• To measure advertising or website performance where relevant tracking tools are enabled.
• To meet applicable legal obligations and protect against misuse or fraud.

4. Calls and WhatsApp

If you use a call or WhatsApp link, you will communicate through your phone service provider or WhatsApp. Those services operate under their own terms and privacy policies. Please avoid sending passwords, payment card details or other unnecessary sensitive information through ordinary messages.

5. Cookies, Analytics and Advertising

This website may use cookies or similar technologies for essential operation, analytics or advertising measurement if such tools are enabled. The specific technologies depend on the live website configuration. You can manage cookies through your browser settings. Blocking some cookies may affect certain website functions.

6. Sharing of Information

We do not intend to sell personal information. Information may be shared with service providers who help operate the website or deliver communications, where necessary to respond to your request, or when disclosure is required by law. Any sharing should be limited to what is reasonably necessary for the relevant purpose.

7. Data Retention and Security

We retain enquiry and service information for as long as reasonably needed for the purposes described in this policy, recordkeeping and applicable legal requirements. We use reasonable measures intended to protect information, but no website or electronic transmission can be guaranteed completely secure.

8. Your Choices and Requests

You may contact us to ask about personal information you have provided, request correction of inaccurate details, or raise a privacy concern. We may need to verify your identity before acting on a request and may retain information where required for legitimate or legal purposes.

9. Children's Privacy

This website is intended for people seeking household appliance services and is not designed to solicit personal information from children.

10. Third-Party Websites

Links to external websites or services, including maps, WhatsApp or advertising platforms, are provided for convenience. We do not control their privacy practices. Please review the policies of those providers.

11. Changes to This Policy

We may update this Privacy Policy when our website, practices or legal requirements change. The updated version will be published on this page with a revised “Last updated” date.

12. Contact Us